Empowering Online Payments for Everyone
DirectPay makes online transactions simple, secure, and accessible. Take control of your payments and grow your business with our powerful platform.
Smarter Payments. Stronger Businesses.
At DirectPay, we empower businesses and individuals with secure, fast, and flexible payment solutions. Whether you're a startup, a large enterprise, or a freelancer, our platform is designed to simplify how you send, receive, and manage payments.
Payment Gateway Integration
Seamlessly accept online payments on your website or mobile app with our easy-to-integrate API.
Features:
- Supports debit/credit cards, bank transfers, mobile wallets
- Secure, PCI-DSS compliant infrastructure
- Real-time payment status and analytics
Instant Payment Links
No website? No problem. Generate and share secure payment links via email, SMS, or social media.
Use Cases:
- Freelancers and consultants
- Online sellers on WhatsApp or Instagram
- One-time or recurring payments
QR Code Payments
Enable cashless transactions with QR codes—ideal for retail, food delivery, and events.
Benefits:
- Quick scan-and-pay
- Contactless checkout
- Real-time tracking and confirmation
DirectPay Dashboard
Manage all your transactions in one place with our powerful dashboard.
Features:
- Sales tracking & payment history
- Refunds, payouts & settlements
- Customer insights & reports
Fraud Protection & Compliance
We use advanced tools and machine learning to detect fraud and keep your transactions safe.
Security Protocols:
- KYC/AML verification
- 3D Secure authentication
- Real-time fraud detection
Dedicated Support
Our expert team is available to assist with onboarding, integration, and issue resolution.
- Email, chat, and phone support
- Knowledge base and API documentation
- Local onboarding and account management
Why Choose DirectPay?
Why Choose DirectPay?
Our platform is designed to empower businesses and individuals with seamless payment solutions.
Fast Transactions
Process payments in seconds, not days. Get your money when you need it.
Secure Payments
Bank-level encryption and fraud protection to keep your transactions safe.
Global Reach
Accept payments from customers anywhere in the world, in multiple currencies.
How DirectPay Works
Get started with DirectPay in just a few simple steps.
Sign Up
Create your account in minutes with minimal paperwork
Connect Bank
Securely link your bank account to receive payments
Integrate
Add payment buttons or API to your website
Get Paid
Receive payments directly to your account
Secure Transactions
End-to-end encryption for all payments
Instant Transfers
Funds available within 24 hours
Global Support
Available in over 100 countries
Simple, Transparent Pricing
No hidden fees. Choose the plan that works for your business.
Starter
For small businesses just getting started
- Up to Rs. 3,000,000 monthly processing
- Basic reporting
- Email support
Business
For growing businesses with steady volume
- Up to Rs. 15,000,000 monthly processing
- Advanced reporting
- Priority email support
- Subscription management
Enterprise
For large businesses with high volume
- Unlimited monthly processing
- Custom reporting
- Dedicated account manager
- API customization
What Our Customers Say
Join thousands of businesses already empowered by DirectPay.
Sarah Naz
Founder, Bloom Boutique
"DirectPay has transformed how we handle payments. The setup was incredibly easy, and our customers love the smooth checkout experience. Our online sales have increased by 30% since switching!"
Nadeem B.
CEO, TechSolutions Pakistan
"As a SaaS company, we needed a reliable payment solution that could handle subscriptions. DirectPay not only met our needs but exceeded our expectations with their excellent customer support and robust API."
Online Payment Gateway
Are you ready to take your business to new heights? Our Online Payment Gateway solution empowers you to accept payments from your customers using the most suitable and convenient methods, all while opening doors to a worldwide customer base.
Payment Methods
1: Credit/Debit Card
Accept all major credit and debit cards from customers worldwide.
2: E-wallet
Support popular digital wallets for faster, more convenient payments.
Features
Cater to Customer Preferences
Different customers have different payment preferences. With our Online Payment Gateway solution, you can offer a variety of payment methods that suit your customers best.
Robust Security Measures
Security is paramount in the world of payments. Our Online Payment Gateway solution is equipped with robust security measures to protect your business and your customers' sensitive information.
Seamless Integration
Integrating our Online Payment Gateway solution into your existing business infrastructure is a breeze. Our user-friendly tools and resources ensure a smooth implementation process.
24/7 Support
Our dedicated support team is available around the clock to assist you with any questions or issues you might encounter.
Elevate Your Business Today
Ready to offer diverse payment options to your customers and expand your business's reach across the globe? Our Online Payment Gateway solution is your gateway to a future of growth and success.
Trusted Payment Partners
We collaborate with leading payment providers to offer you the best and most convenient payment solutions.
Why Our Partnerships Matter
Our strategic partnerships with leading payment providers ensure that you have access to the most popular and trusted payment methods in Pakistan, making transactions easier for your customers.
Trusted by Leading Businesses
Join these successful businesses who trust DirectPay for their payment processing needs.
Why Our Clients Choose DirectPay
Our clients trust us to handle their payment processing because we deliver reliable, secure, and efficient solutions that help their businesses grow.
Frequently Asked Questions
Find answers to common questions about DirectPay.
What is DirectPay?
DirectPay is a secure digital payments platform that enables businesses to send and receive payments quickly and reliably. We help merchants streamline transactions while providing customers with a seamless checkout experience.
How does DirectPay work?
Merchants integrate DirectPay into their websites, apps, or POS systems. Customers make payments using their preferred method, and funds are transferred securely through our platform to the merchant's account.
Who can use DirectPay?
DirectPay can be used by:
- Businesses of all sizes: eCommerce stores, service providers, and physical retailers.
- Individuals who need to collect payments securely for freelance work, events, or rentals.
- Customers who want a safe, easy way to pay for services and products online.
What types of payments does DirectPay support?
We support a variety of payment methods including:
- Credit & debit cards (Visa, Mastercard, etc.)
- Bank transfers
- Mobile wallets (where available)
- Cash on delivery (for select regions)
How secure is DirectPay?
Your security is our top priority. DirectPay uses industry-standard SSL encryption, PCI-DSS compliant protocols, and multi-factor authentication to protect every transaction.
Still have questions?
Our team is here to help. Reach out to us anytime at support@directpayme.com or visit our Help Center.
DirectPay Platform Policy
Understanding our role as a financial services platform and your responsibilities.
Platform Service Guidelines
Effective: May 1, 2025Important Notice
DirectPay is a financial services platform that enables digital payments. We do not sell, ship, or cancel any products or services.
No Shipping or Cancellations
All order, delivery, and cancellation issues must be resolved with the merchant directly.
DirectPay does not handle product fulfillment, shipping, or order cancellations.
No Returns or Refunds
DirectPay does not handle product returns or refunds. Contact the seller for such matters.
Return and refund policies are determined by individual merchants.
Payment Disputes
For payment-related issues only, contact our support team.
We handle technical payment issues, unauthorized transactions, and billing disputes.
What We Do Handle
- Payment processing and security
- Transaction authorization and settlement
- Fraud detection and prevention
- Technical payment support
- Account management and reporting
Need Help?
Payment Issues
Contact DirectPay Support
Product Issues
Contact the Merchant
General Questions
Visit our Help Center
Terms and Conditions
Please read these terms carefully before using our services.
DirectPay Terms of Service
Last updated: May 1, 20251. Introduction
These Terms of Use ("Terms") are a legal agreement between you and DirectPay Ltd. ("DirectPay," "we," "our," or "us") and govern your access to and use of our website at https://www.directpay.com.pk (the "Site") and any related services provided by DirectPay (the "DirectPay Service").
By accessing or using our Site or any DirectPay Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the DirectPay Service on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
2. The DirectPay Service
DirectPay offers a unified payment integration service for digital merchants, enabling the acceptance and disbursement of funds through local and global payment channels. These may include credit/debit cards, e-wallets, bank transfers, and other digital payment methods.
2.1 Business Requirements
To use the DirectPay Service as a merchant:
- You must apply for a merchant account, provide all required documentation, and sign any additional agreements.
- Onboarding is subject to our KYC (Know Your Customer) and EDD (Enhanced Due Diligence) policies.
- You must monitor and report suspicious transactions or users and cooperate fully with DirectPay in all risk assessments and audits.
3. Risk Disclosures
3.1 Technical Risk
Despite best efforts, the DirectPay Service may face technical interruptions. We will act promptly to resolve any outages.
3.2 Third-Party Dependencies
Our services rely on third-party technology and service providers. We are not liable for disruptions caused by their failure or withdrawal.
For the complete terms, please contact our legal department.
Privacy Policy
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information.
DirectPay Privacy Policy
Effective: May 1, 2025Your privacy matters to us. This Privacy Policy explains how DirectPay Ltd. ("DirectPay", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, or interact with us.
By using DirectPay's services or accessing our website, you agree to this Privacy Policy.
Information We Collect
Information You Provide
- Full name, business name
- Email address and phone number
- National ID or passport number (for KYC)
- Business documentation and licenses
- Payment details, including bank account or card info
How We Use Your Information
- Deliver and operate the DirectPay service
- Verify your identity and comply with AML/KYC regulations
- Process transactions and disbursements
- Communicate with you (support, updates, alerts)
- Improve and personalize our platform
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data (subject to legal retention)
- Object to or restrict processing in certain cases
Contact Us
For questions about this Privacy Policy: privacy@directpayme.com
Refund Policy
Our policy regarding refunds and transaction disputes.
DirectPay Refund Policy
Last updated: May 1, 2025Key Points
- Refunds are subject to merchant policies
- Processing time: 5-10 business days
- Transactions older than 30 days are not eligible
- Contact merchant first for refund requests
At DirectPay, customer satisfaction and trust are our top priorities. This Refund Policy outlines the terms under which refunds may be issued for payments or transactions processed through our platform.
1. General Refund Policy
DirectPay is a technology platform that facilitates payment transactions between merchants and customers. As such, we act as an intermediary and do not directly sell any products or services to end users.
Refunds are subject to the policies of the individual merchant from whom you purchased the product or service. DirectPay does not issue refunds on behalf of merchants unless explicitly authorized.
2. Refund Requests
For Customers:
- Contact the merchant directly to request a refund.
- If the merchant approves the refund and authorizes DirectPay to process it, the amount will be credited back to your original payment method, subject to applicable terms.
For Merchants:
- Merchants may request a refund on behalf of their customers by submitting a refund request through their dashboard or contacting our support team.
- Refunds will only be processed for settled transactions and may take 5–10 business days depending on your payment provider or bank.
Need Help With a Refund?
Ready to Empower Your Business?
Join thousands of businesses already using DirectPay to process millions in transactions.
Get in Touch
Have questions? Our team is here to help you with anything you need.
Contact Information
Phone Number
+92 332 3500133
Address
Vouge Tower MM Alam Road Gulberg 3 Lahore.